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Common problem

1.What are the key points to pay attention to during installation?
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A: Please connect the controller and power supply strictly according to the wiring diagram; the tire is mounted on the outside of the outer rotor hub; when the power cord passes through metal parts, it must be isolated with a non-metallic protective sleeve; if abnormal heating or jamming is found after powering on, the power should be turned off and restarted within 3 seconds to calibrate the electrical angle and avoid damage to the motor.
2.Does bulk purchasing support customization? How is the price determined?
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A: We support bulk customization, and parameters can be adjusted according to specific customer needs. Customization pricing is negotiable based on order volume and technical requirements. We provide professional evaluation and rapid response services to ensure optimal cost-effectiveness and help your product launch efficiently.
3.How can you determine if a motor meets quality standards when purchasing it?
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A: We strictly adhere to national standards in our production, and each motor undergoes factory testing and performance verification, featuring high-precision temperature rise control and overload protection. We provide complete technical parameters and warranty services to ensure long-term stable operation of our products, showcasing our brand's professional strength.
4.How to select the right motor product based on the application scenario?
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A: Our company offers professional selection services, recommending high-efficiency and energy-saving permanent magnet synchronous or asynchronous motors based on load characteristics, operating environment, and power requirements. Our products are CE and CCC certified, ensuring safety and reliability, helping customers reduce operating costs and improve equipment stability.
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Terms and Conditions
Shenzhen Jinhaixin Holdings Co., Ltd, also known as Jinhaixin, is committed to delivering high-quality Brushless DC Gearless Hub Motors, drive controllers, and energy battery packs. Our terms and conditions ensure transparent communication and clarify the responsibilities of both parties involved. We emphasize adherence to product specifications, warranty limitations, and intellectual property rights to guarantee a fair and mutually beneficial partnership. Customers are encouraged to review the terms thoroughly to ensure alignment with their operational requirements and compliance with applicable regulations.
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